DESCRIPTION OF SERVICES

    • Program evaluation: develop conceptual framework and evaluation measures, design data collection instruments and evaluation methodology, collect and analyze data, present findings, and write evaluation reports.
    • Technical assistance and program support:  review program implementation plans; design and develop web-based data collection and data tracking systems; conduct grantee training via conferences/workshops, webnars, and site visits; monitor program progress; perform an on-going data quality control; and provide feedback to both government program agencies and grantees.
    • Survey design: formulate research questions, develop data collection instruments, and determine appropriate survey mode(s).
    • Sampling design and execution: identify and construct sampling frame(s), develop sampling strategies (e.g., SRS, stratified, cluster, PPS, multi-level, etc.), determine appropriate sample size(s), estimate sampling error and design effects, select samples in accordance with the sampling design, and manage samples throughout the course of  a survey.
    • Data processing and data mining: data entry, data cleaning/editing, data weighting, and exploratory analyses.
    • Statistical modeling, analysis, and reporting: design statistical models/techniques based on research questions, analyze data using appropriate softwares (e.g., SPSS, SAS, etc.), present analysis results in graphics, and write study reports.
    • Database development and management: design, develop, and manage various types of databases using Access 2003, Oracle PL/SQL, Developer 2000, DMBS 7.0, and DB4.
    • Website development and maintenance: design, develop, host, and maintain websites for different projects or clients.
    • Web survey and web-based data management: design and program web survey questionnaire, establish access security, import and export data, enable on-line data processing, analysis, and reporting.
    • Focus group studies:  develop sampling strategies, recruit focus group subjects, provide logistic support, moderate group discussion, analyze data, and report findings.
    • Market research: develop predictive models to determine market potentials, perform customer segmentation analysis, evaluate the effectiveness of marketing campaigns, perform web traffic/sales analysis, and conduct customer satisfaction/insight surveys.
    • Litigation support: provide expert consultancy on research methodology including study design, sampling design, statistical models, and analytical techniques.  
    • Psychometric testing:  test instrument validity and reliability using a variety of statistical techniques.
    • Conference management:  disseminate conference information and news releases; develop and manage web-based online registration, payment, and paper/document  submission; develop conference programs; and provide logistic arrangements.